Swissôtel Büyük Efes İzmir in İzmir

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comments 5

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  Jaccob Raz

  :: 22 May 2018 07:11:22

  it's such a shame that a hotel with so much facilities but yet the service is worse than a Kebab shop. I stayed there for an operation and during that short 5 day visit, i happen to lose my Rolex Daytona either in the hotel or outside as i was on anasthetics i do not recall. Now all i asked was a report that i have reported the loss to the hotel as my insurance company was asking for it but Sibil, the Guest Relationship manager refused to send it to me. It could be the language barrier that she has as she keeps saying we dont take responsibility for your loss but all i ask is something that i can pass to my insurnace company. on top of this, the day we checked out they were charging us for Beers that we never drank, seems like it's their own cleaners that drink those as due to our surgery we had to stay away from Alcohol. VERY VERY DISAPPOINTED!!!

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  Kamil Erker

  :: 21 May 2018 23:43:57

  4* rating for a 5* hotel's open buffet restaurant. Food quality is fine, but overall service and facility quality and maintenance leave room for improvement. This restaurant needs a full-time maître d'hôtel.

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  Türker Tekeli

  :: 24 April 2018 01:04:07

  Service and quality has decreased dramatically on last decade, it is still above the average but for that price it should be perfect. Breakfast quality was very disappointing.

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  Sarmad Majeed

  :: 13 April 2018 14:54:53

  Very nice and big hotel, every cm is considered in the design, many art pieces placed in the corridors and lobby with pianos, gardens are amazing, pools and gym facility is fantastic with locations and their views, welcoming staff and friendly, it’s location near the sea walkway is very convenient for a walk outside, you can’t get bored there. With its meeting and conferencing and even facility major companies are using this hotel with its plenty rooms. I liked everything in this hotel, they have a restaurant beside the pool where windows exposed to the pool walls! Been there 3 times in three different times and still enjoying going there

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  Mike Dunford

  :: 28 January 2018 19:10:12

  Oversized hotel. Good views, wonderful staff. The conference services are first rate. Prices are reasonable, rooms are luxurious and well cared for. The only issue I have with it is that it's slightly too international business for my taste - it's easy to wake up there and wonder what country you're in, or even what continent you're on.